Shipping & Returns

Important Shipping Information.

Once your order and payment has been confirmed, one of three things will happen.

1) If you have purchased a downloadable product ONLY, you will get instant access to your product for the next 2 days. You will have 5 tries to download this product.

2) If you have purchased a physical product ONLY, it will be shipped within 48 - 72 hours via Singapore Post. Depending on your location in the world, it can take between 10 - 20 days for the product to reach you. Therefore please be patient.

3) If you have purchased a combination of downloadable and physical products, you will get instant access to your downloadable while the physical products will be shipped as per the information in 2).

Note: Please select the shipping option that best meets your needs. If the shipping option chosen (which has a corresponding shipment cost indicated) does not match your destination country, there will be a delay in shipping the product to you until we receive the balance arising from the difference in shiping cost.

Returns and Cancellations Policy Information.

1) You cannot cancel the order and be provided a refund for any of our products UNLESS you contact us within TWO days of ordering the product.
We recommend that you carefully check your order for accuracy before confirming your purchase. This will help to avoid any issues that might arise with your order.

2) If the product you received is damaged in some ways (like torn or loose pages, which is unlikely), we would be happy to provide a replacement copy. Please notify us at sales@aroaquaticworld.com .

Note: AroAquaticWorld.com accepts no responsibility for the quality of the content (including misspelled words, grammatical errors, etc.), its formatting, design or overall appearance. We provide a creator-controlled publishing tool, so the author approves the visual presentation and content of each item. Our staff does not monitor or check individual content prior to publication through our web site.

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